When was the last time you took a hard look at your business from the ground up? Do you know the critical numbers you should be measuring, and how they translate into your client’s experience, satisfaction, and repeat business?
At MCG, we recognize that data-driven solutions are the wave of the future. We see them in all aspects of life, from the latest technologies and gadgets, to smarter strategies for winning elections and championships—all the way to your business’s supply chain.
We can help you to not only answer these questions, but to find fresh and unexpected ways to beat your competition with smarter, 21st-century logistics.
Baseball and the Importance of Metrics
How often do you stop to analyze the seemingly trivial aspects of what your company does?
Before you answer, consider baseball for a moment. For millions of Americans, one of the joys of each new spring is the start of baseball season. But what many people don’t know is that our national pastime has undergone a revolution over the last 15 years.
As documented in the award-winning book and film Moneyball, the Oakland A’s began using data-driven analysis in the 2002 season—a trend that’s since been adopted throughout the league. At the outset of that offseason, the A’s had lost several major stars, and as a small-market team with minimal appeal to free agents, they needed to find different approaches to success.
General Manager Billy Beane and his newly formed analytical department took a long look at traditional baseball thinking, exploring inefficiencies in the market that caused successful players to go unappreciated. Little things, like the ability to draw more walks than the average hitter, became key to what the A’s looked for in free agents.
And as anyone who watched Brad Pitt as Beane can tell you, the A’s went on to make the playoffs, achieved a record 22-game winning streak, and gave birth to a data-obsessed revolution known as sabermetrics.
How to Never Lose a Customer
That’s all great for baseball, but what does it have to do with your business? Here’s the reality: any business can be made better and more efficient with the right logistics. The key is exploring under-appreciated avenues of success and seeing what they translate to on your own field of play.
Think about it: You probably don’t want to provide 5-day delivery when your competition offers one-day—and your freight rates shouldn’t increase 7 percent each year while your competitor’s steadily decreases. Logistics can be the difference between thriving and losing key battles to your competitors.
With MCG’s data-driven analysis, we find that little edge in everything your organization does. From cost-reduction analysis across the supply chain to fully managed services, including end-to-end freight management, tactical price negotiations, and route optimization, MCG puts data to work to help your team succeed.
It’s time to put data to work for your business—contact MCG today to get started!